Privacy and Cookie Statement
Crystalloids B.V. ("Crystalloids", "we", "us") processes personal data of our (potential) customers and partners. We do this to provide the best possible experience and to achieve our business objectives.
Crystalloids B.V. is responsible for processing your data and is therefore classified as the Data Processor. This privacy statement explains why and how we process your personal data.
Who Is Crystalloids
Crystalloids helps companies become customer-focused, data-driven, and predictive enterprises by creating order in data chaos, applying advanced analytics, and integrating systems and applications.
Data Protection Officer
You can contact the Crystalloids Data Protection Officer (FG) via the contact form on our website or by emailing info@crystalloids.com.
Personal Data We Process
Crystalloids processes your data through our products and services and/or when you provide this information. This data may be combined with previously collected data via other Crystalloids services or application forms. We may process:
- First and last name
- Address and place of residence
- Telephone number
- Email address and opt-in preferences
- Gender
- Company and position
- Contact history
- IP address, Cookie ID (see our cookie statement)
- Date, time, and location of your internet session
- Internet browser and device type
- Interests and website behaviour
- Email interactions (opens and clicks)
- Any other personal data you actively provide (e.g. via newsletter signup, correspondence, or phone)
Special and/or Sensitive Personal Data
Our website and services do not aim to collect sensitive data or data from visitors under 16 without parental consent. We encourage parents to monitor their children's online activities to prevent data collection without consent. If you believe we have collected personal information from a minor, please contact us.
Purpose of Data Processing
We process your data for the following purposes:
- To process your registration and/or payment
- To contact you as necessary for service delivery
- To deliver purchased products and services
- To inform you about updates or changes to previously purchased services
- To inform you about other Crystalloids products or services
- To send newsletters or mailings you’ve signed up for
- To send invitations to research or events
- To improve our website based on user behaviour (with your permission)
Automated Decision-Making and Profiling
Crystalloids does not engage in automated decision-making or profiling.
Legal Grounds for Processing
We process your personal data based on:
- Legal obligations
- Performance of a contract
- Your consent
- Legitimate interests (e.g., marketing, service delivery, understanding our audience)
Please contact us if you would like more information about how we balance our legitimate interests.
Processors and Third Parties
We use third-party service providers (e.g., tax authorities, cloud platforms, analytics tools) to deliver our services. These are considered processors and act solely on our instructions. We have data processing agreements in place to ensure proper security and confidentiality.
Security
We take appropriate organisational and technical measures to protect your data. Crystalloids is NEN-ISO27001 certified. If you believe your data is not adequately protected, please contact us.
Your Rights
You have the right to:
- Access & Information – Learn what data we collect and how it’s used.
- Correction – Request corrections to incorrect or outdated data.
- Erasure – Request deletion of your data (subject to legal obligations).
- Restriction – Request limits on data processing.
- Objection – Object to data processing, especially for direct marketing.
- Data Portability – Receive your data in a standard format or transfer it.
- Withdraw Consent – Revoke any previously given consent.
To exercise these rights, contact us with a copy of your ID (with your photo, MRZ, document number, and BSN blacked out). We will respond within one week.
Supervisory Authority
You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
We use cookies and similar technologies to enhance your website experience, run campaigns, and improve our services.
A cookie is a small text file stored in your browser. We use cookies to:
- Personalize your experience
- Remember your preferences
- Show custom ads/content
- Analyze site usage
- Track engagement with promotions
Crystalloids uses the following cookies:
We use automatically-collected information and other information collected through cookies and similar technologies to: (a) personalise our Website and Services, such as remembering a Client’s or Visitor’s information so that the Client or Visitor will not have to re-enter it during a visit or on subsequent visits; (b) provide customised advertisements, content, and information; (c) monitor and analyse the effectiveness of Website, Services and third-party marketing activities; (d) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (e) track your entries, submissions, and status in any promotions or other activities on the Website and Services.
|
Cookie name |
Provider |
Category |
Expiry |
Description |
|
__hs_cookie_cat_pref |
Necessary |
6 months |
The HubSpot Cookie Banner's consent preferences cookie. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
_cfuvid |
Necessary |
Session |
This cookie is used to apply rate limits to traffic. It allows the Cloudflare WAF to distinguish individual users who share the same IP address. |
|
|
VISITOR_PRIVACY_METADATA |
Necessary |
Session |
It stores user privacy preferences. This is directly related to user choices and therefore considered a preference. Depending on how the user sets their privacy settings, this cookie could be considered neccessary, for youtube to function in the way the user has specified. It is essential for YouTube to respect user privacy choices, making this cookie crucial for compliance. |
|
|
__cf_bm |
Necessary |
30 minutes |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__Secure-ENID |
Necessary |
1 year |
||
|
_cfuvid |
Necessary |
Session |
This cookie is used to apply rate limits to traffic. It allows the Cloudflare WAF to distinguish individual users who share the same IP address. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
_cfuvid |
Necessary |
Session |
This cookie is used to apply rate limits to traffic. It allows the Cloudflare WAF to distinguish individual users who share the same IP address. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
30 minutes |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
Session |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__cf_bm |
Necessary |
30 minutes |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__hs_do_not_track |
Necessary |
6 months |
Prevents the tracking code from sending any information to HubSpot |
|
|
__cf_bm |
Necessary |
30 minutes |
Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. |
|
|
__Secure-ROLLOUT_TOKEN |
Functionality |
Session |
Its purpose is to manage the rollout of new YouTube features. This means it's essential for YouTube to function correctly and provide a consistent user experience. A/B testing is considered performance because it is used to improve the performance of a website or web application. The “Secure” prefix indicates it is a secure cookie, and only transmitted over HTTPS. |
|
|
li_gc |
Functionality |
Session |
Used to store guest consent to the use of cookies for non-essential purposes |
|
|
YSC |
Functionality |
Session |
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
|
|
test_cookie |
Enterprise Advertising & Analytics Solutions - Google Marketing Platform |
Functionality |
15 minutes |
This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies. |
|
__hssc |
Analytics |
30 minutes |
Analytics session cookie |
|
|
__hssrc |
Analytics |
Session |
Used to determine if a session is a new session |
|
|
_ga |
Analytics |
1 year |
ID used to identify users |
|
|
__hstc |
Analytics |
6 months |
Analytics tracking cookie |
|
|
_ga_J9SWEWDTXR |
Analytics |
1 year |
Used to persist session state |
|
|
hubspotutk |
Analytics |
6 months |
Contains visitor's identity |
|
|
bcookie |
Advertisement |
1 year |
Used by LinkedIn to track the use of embedded services. |
|
|
lidc |
Advertisement |
1 day |
Used by the social networking service, LinkedIn, for tracking the use of embedded services. |
|
|
NID |
Advertisement |
6 months |
This cookies is used to collect website statistics and track conversion rates and Google ad personalisation |
|
|
VISITOR_INFO1_LIVE |
Advertisement |
6 months |
Tries to estimate the users' bandwidth on pages with integrated YouTube videos. |
|
|
_gcl_au |
Advertisement |
3 months |
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
Manage Cookie Settings
You can change your cookie preferences at any time.
Delete or Disable Cookies
You can delete or disable cookies in your browser. How to turn off or delete cookies is explained here:
Questions
For questions or to exercise your legal rights, please contact us via our website or:
www.crystalloids.com
Changes to This Statement
This statement may be updated periodically to reflect changes in our practices or legal requirements. Please check back regularly for updates.
Last updated: January 2025
