Information Security Management System
We are ISO/IEC 27001:2022 Certified
At Crystalloids, we handle large volumes of customer data, especially in marketing. To ensure top-level security and meeting the highest information security standards, we obtained ISO 27001 certification in 2021.
This implementation has strengthened our security measures, ensured regulatory compliance, built trust with stakeholders, and given us a competitive advantage.
Why We Implemented an ISMS
Our customers trust us with sensitive data when we design, implement, and support cloud-based analytics platforms, customer data platforms, and other data-driven solutions. We take that responsibility seriously.
To support this trust in a structured and verifiable way, we implemented an Information Security Management System (ISMS). This allows us to manage information security consistently across the organisation and to improve our practices over time.
Compliance is part of this decision, but not the objective on its own. The ISMS helps us formalise how we manage security across people, processes, and technology, and ensures that information security is embedded in how we work every day.
Scope of Our ISMS
Our ISMS applies across the full scope of our organisation, including:
- Design and development of software and data platforms
- Data engineering and cloud infrastructure activities
- Customer support and managed services
- Internal IT systems and tooling
This scope covers all employees, contractors, infrastructure, and tools involved in delivering our services.
Our Approach to Information Security
We follow a continuous improvement approach based on the Plan–Do–Check–Act (PDCA) cycle. This means we identify risks, define appropriate controls, and regularly evaluate whether those controls remain effective.
Security responsibilities are shared across the organisation and embedded into daily practices. Rather than treating information security as a separate function, we integrate it into development, operations, and decision-making. As our organisation and services evolve, our security controls evolve with them.
How We Operate Securely
Our ISMS translates into concrete, operational measures, including:
- Encrypted company laptops
- Immediate revocation of access upon offboarding
- Segregation of development, testing, and production environments
- Structured change management with rollback procedures
- Periodic internal audits and independent external reviews
- These measures help ensure that information security remains consistent, auditable, and aligned with how we deliver services.
Benefits for Our Clients
Our ISO 27001 certification provides assurance that information security is managed consistently and transparently. For our clients, this means:
- Clear and auditable security processes
- Strong governance and accountability
- Alignment with enterprise and compliance requirements
- Ongoing risk monitoring and improvement
- Reduced risk of data breaches and service disruption
- Reduced risk of data breaches or service disruption
Want to Learn More?
We’re happy to provide more information about our Information Security Management System. If you would like to know how our certified approach supports your business or have specific questions, feel free to contact us.
